We accept returns of new, unused merchandise within 14 days from the delivery. When you are checking out your order you can see a more precise estimate of each shipping option to your country. But they also have pickup points where they might drop your package off so you can pick it up when it suits you. The Courier will deliver the parcel to your door. ěoth Options are also Door To Door Services.ĝepending what kind of products you want to order the shop will let you choose from available shipping options.Both options can reach almost anyplace in EU in 1 day, but some places take 2 days. DHL Express and UPS Express are our fastest delivery options.Note! Here you can find collected statistics about average delivery times. Note! Here you can find estimated delivery times. Please notethat GLS shipping time is calculated in working days (Monday to Friday) and excluding the day when parcel is shipped. Rough estimate is 1 week from order to delivery. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Estimate Shipping times with GLS.Īn international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. Just add the products you are interested in and proceed to checkout page where you can see all the shipping options and estimated delivery times.īasic tracked shipping starts from 4,90€ (GLS road freight) in European Union countries. You can browse all our shipping options with out registering. Companies who are buying with VAT numbers can buy products with exluded VAT according to destination country. All our customers will pay the same price no matter the included VAT percentage. You can change the destination country from the checkout pages before you order. Our shop automaticaly includes or excludes VAT percentage from the prices by the destination country. You will see the final Euro price in your shopping basket when paying for the product. You can however browse the shop in other currency but the price then is not final. Our credit card and web bank services are delivered by Finnish Paytrail Oyj.Īll payments are made in Euros. We accept Paypal, credit card payments and IBAN/BIC ( SEPA) bank transfers. If not just let us know and we will quote you a price as we are able to ship to any country in the world.
And many other countries, just go to the checkout and see if you can checkout. We ship globally for example to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). Take your time and read trough your email once before you send it to us. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. The fastest way to get customer service is always to send us a email. Our goal is to answer all emails within 24h no matter how difficult the question is. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. We work in the EET time zone which is +2h from GMT. We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. Prices are subject to change without prior notice. All products include the VAT according to the destination country.
Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products listed as “in stock” are in our warehouse and ready to be shipped within the next day.
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